For short-stay owners

Guest-ready, without you driving over

A short-stay place earns its keep on turnarounds, and the part that costs you sleep is not the cleaning - it is not knowing whether it happened before the next guest walks in. We turn the place over between guests, keep the grounds looking like the photos, and sign every visit off against the address, so you can check it from wherever you are. Mid-stay cleans, linen-change visits and one-offs sit alongside the turnarounds on the same agreement.

What you get

  • Turnovers between guests, to the standard you set
  • Mid-stay and departure cleans, and one-offs at short notice
  • Lawns, edges, hedges and garden beds kept guest-ready
  • Caretaking jobs between stays: bins, lights, the small things guests notice
  • Every visit signed off and timestamped, so you can check it before check-in
  • Damage or breakages logged against the address the day they are found

Why Strand

  • Terrigal-based, so the coast is local work, not a callout
  • The app is free with the service
  • Your by-laws and house rules filed where the crew and the concierge can read them
  • We can hold the keys and handle access to the place for you
  • The same crews that look after strata schemes

The services behind it

  • Cleaning: The areas you nominate, and short-stay turnovers.
  • Grounds & gardens: Lawns, edges, hedges, beds and arborist work.
  • Building management: Caretaking, walk-arounds, bins and the day-to-day jobs.
  • The app: The record every visit is signed into. Free with the service.

Take one service, two or all of them, on one agreement. The app comes free with any of them.

What short-stay owners ask us first

Can you work to a booking calendar?
Yes. Turnarounds are driven by your bookings rather than a fixed day of the week, and the agreement says how much notice each way. The dates and the visits land on the same building calendar.
How do I know the place was cleaned before a guest arrives?
The visit is signed off on the address record when the crew finishes, with the time on it. You do not have to ring and ask, and you are not taking anyone’s word for it.
My place is in a strata scheme with short-stay rules. Can you help with those?
We can hold the scheme’s by-laws and house rules against the address so the crew works to them and the AI concierge can quote them back with the clause it used. Short-stay rules differ by state and by scheme, and a cited answer from your own documents is information, not legal advice.
Do you supply linen?
Linen is not something we supply. We will change over the linen you provide as part of the turnover, to whatever laundry arrangement you already have, and the visit records what was done.

Ready to see it in your building?

Call +61 494 017 172 or email [email protected] to request a proposal.